Introduction

At EGV card, we strive to provide you with the best digital business card service. This Cancellation and Refund Policy outlines your rights regarding the cancellation of services and the process for obtaining refunds.

Cancellation of Services

Subscription Plans: You may cancel your subscription at any time before the next billing cycle. Cancellations will take effect at the end of the current billing period, and you will not be charged for the next cycle.

One-Time Purchases: If you have made a one-time purchase digital card design, you may cancel your order within 7 days of the purchase date for a full refund.

Refund Policy

Eligibility for Refunds:

• Subscription Fees: If you cancel your subscription, you will receive a refund for the remaining unused portion of your subscription if you cancel within 14 days of your initial payment. After this period, no refunds will be provided for the subscription fees.
• One-Time Purchases: If you cancel your one-time purchase within the specified cancellation period, you will be eligible for a full refund. If the cancellation occurs after this period, no refunds will be issued.

How to Request a Refund: To request a refund, please contact our customer support team at card@ginfotech.co.in with your order details and cancellation request. We will process your request promptly.

Processing Time

Refunds will be processed within 7-10 business days after approval. The refunded amount will be credited to the original payment method used at the time of purchase.

Changes to This Policy

We may update our Cancellation and Refund Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after such changes will constitute your acceptance of the new policy.

Contact Us

If you have any questions regarding this Cancellation and Refund Policy, please contact us at:

• Email: card@ginfotech.co.in
• Address: EG Vcard, Global Infotech, Rajendra Park Chowk, Gurudwara Road, Durg, Chhattisgarh, India, Pin code - 491001